Shipping policy

Processing Time

All orders are processed within 2–5 business days (Monday–Friday, excluding holidays).
You will receive a confirmation email once your order has shipped.

Shipping Time

Estimated delivery times:

  • United States: 5–10 business days

  • International: 7–21 business days

Shipping times may vary due to carrier delays, weather, or high order volume.

Shipping Rates

Shipping costs are calculated at checkout.
We may offer free shipping promotions from time to time.

Order Tracking

Once your order ships, you will receive a tracking number via email.

Incorrect Address

Customers are responsible for providing the correct shipping address.
TRENCH ORDER is not responsible for orders shipped to incorrect addresses provided at checkout.

Lost or Stolen Packages

TRENCH ORDER is not responsible for lost or stolen packages confirmed as delivered by the carrier. If your package is marked delivered but not received, please contact the shipping carrier directly.

If you have questions about shipping, contact us at:
officialtrenchorder@gmail.com